Customer Testimonials
I worked with Dee he was outstanding and knowledgeable it was 100% no pressure! I would recommend him 100x if I could!
Rickie Ward was excellent. Great customer service. Will definitely come see him when buying again.
I called dealership for a update on my truck on Monday I had took in Friday morning no response left a message for service person also the manager then called 5 times on Tuesday to service person and manager no reponse back finally on Wednesday I was contacted not too happy with them at least the service manager could have called me back after 2 days
I am writing to express my significant dissatisfaction with the repeated and unresolved issues with my AC unit. I have spent multiple thousands of dollars and many hours of my time bringing my vehicle in multiple times. Despite paying for three freon fills, the problem persists, with a new issue now being identified. I am seriously questioning the effectiveness and honesty of the service provided given the substantial financial and time investment without a resolution.
Excellent. Great customer service. Sales representative very knowledgable a courteous. Sales managers did a good job
When you are looking for a vehicle come in and see CJ Bryant. He will make sure you are well taken care. I say this because I have referred both friends and professional clients to him and all say the same he is easy to work and considerate of his customer time. He gives it to you straight.
Working with CJ is a pleasure. I referred my brother there and he can’t stop speaking about his experience with CJ Bryant and the Jim Hudson. group at Chevrolet.
Ms Hall was very patient with me while doing my research and test drive. She truly is a great saleswoman to work with.
Excellent experience and great customer service. Luis was outstanding. His professionalism and product knowledge far exceeded my expectations. If I’m in the market for another new car, Luis will be my choice!
calvin was excellent I love my new truck will tell everyone I serve in the US army they treat veterans great
We’ve bought several vehicles from this dealership and we’ve never been disappointed. I always work with Calvin Wright and he always does everything he can to make the deal.
enjoyed working with mr wright on my new chevrolet trax, he was very helpful will tell my coworkers at the hospital
Courteous and knowledgeable when it came to financing. Salesperson was friendly and willing to work with me on getting the right truck I wanted.
Ms. Rebecca has always been a huge help to not only me, but several customers I have referred to her. They’ve all had nothing but positive things to say about their experience with not only the dealership, but of her patience and understanding when looking for a particular model. She was able to find vehicles to meet budgets and needs. Highly recommend the dealership for their service department as well as Rebecca.
Very helpful in answering my questions for the vehicle and setting up application on my phone
Customer service was amazing. My Representative Anthony Trezevant paid attention to what I requested and made sure it was delivered. Even after I got my vehicle I was able to stop back by after coming from out of town and finding something That I wanted completed done. Thank you for your professionalism.
Excellent sales folks. Our Sales Professional, Rebecca Stonbraker, listened to our needs in a new truck and found exactly what we were looking to buy. She was excellent to work with. We would most definitely work with her again and recommend her to friends/family. We found the manager to be be very pleasant as well as Todd the finance person. We received a very good price on trade-in and great deal on new truck pricing
Staff is very pleasant and professional. My service needs have been resolved very quickly.. Ben Brooks explained to me all repairs, it was a leak pouring water through the hatch. The Leak Tech did an excellent job waterproofing the vehicle after replacing seal, cleaning drain holes, realigning hatch, and drying out vehicle. Ben had car completely cleaned out to eliminate mold growth.
I always have my car serviced at Jim Hudson Chevrolet and I would not go anywhere else. Kenneth Moore is an excellent service advisor. Kenneth is friendly and professional. He explains everything in detail so I can understand it. The service on my car is always completed in a timely manner and returned to me clean and ready to go. It's obvious the technicians are well trained. I appreciate the value that Jim Hudson places on providing excellent customer service !!
Paris White made this buying experience probably the best we've ever had when purchasing a new car. He got the vehicle we wanted on the lot before the day was over, and even sold us a second vehicle we had been wanting. It was a pleasant experience from start to finish and even the financing was easy. Big thanks to Jim Hudson Chevrolet, and especially to Mr. White!
I took my vehicle into haves some accessories installed that I ordered online from the parts department and had paid for installation in advance. I normally do the work myself, but wanted the professionals handle it this time. As always, they did an excellent job. As long as I am in the area, I will continue to bring my vehicle to Jim Hudson for all my service needs.
Service on my vehicle is always done on a timely manner. It is completed when promised.
I took my car in to have a wheel alignment. Ben Brooks was my advisor and was very courteous and professional. The technician, Brent, did the work and the results were perfect, the car drives super straight now. I’m very happy with the work and the prices are reasonable. This is one of the few Chevrolet dealerships in the state that does not add an astronomical markup to parts and labor.
Dependable fast and friendly service here. Service department has friendly faces. Daniel in service is the best.
I have purchased a Tahoe and Corvette from Jim Hudson Chevy. They are great to work with and will come back for all my service work. Great job team.
My choice to search out a new dealership for vehicle service and potential future vehicle purchase stems from the worst vehicle purchase experience I have ever had, at Lugoff Chevrolet. I still have not received all of the items I purchased as part of the dealership-provided appearance package for my 2024 Camaro.
I reviewed online reviews and website for Jim Hudson Chevrolet and decided to schedule an oil change/tire rotation for my 2019 Silverado. I was pleasantly surprised upon arrival at the dealership and with staff who made me feel welcome from the moment I stepped through the door (Ben was ... Read More DealerRater - Feb 12, 2024
Daniel is service/repair was fantastic. He totally took care of us. I couldn’t be more pleased. Thank you Daniel.
Great experience, they explained everything that we needed to know, professional and they know there product
horrible customer service,wanted to purchase a jeep,they would not even look at our trade ,and was over priced on the jeep,but would not negotiate
I came for an oil change and multi-point inspection. During checkout I was advised that my coolant level was very low and was recommended a coolant flush. No one advised to go get some coolant to put in my car until the coolant flush appointment. My car started running hot and I then realized the dealership didnt even provide a courtesy to me as a CUSTOMER to add some coolant fluid. I have NEVER went anywhere to receive an oil change and didnt have ALL fluids filled/topped off. I cant believe the dealership would let me leave without any ... Read More DealerRater - Dec 28, 2023
Went in kind of on the fence about buying a new truck but Ms. Rebecca Stonebrakes was very helpful and seemed to be very knowledgeable about the vehicles. She helped me get a real sweet deal so I said good bye to my old truck and went home in a brand new one.
Rebecca is awesome and was very helpful every step of the way. Would recommend 10/10
had an AMAZING experience with Rebecca Stonbraker top notch sales agent. Best buying experience EVER!
Friendly and professional team. Had a great experience working with Bill, Sly, and especially Rebecca. Will certainly recommend this dealership to my family and friends.
Rebecca helped us and was so sweet and honest. She helped my husband and myself find the perfect vehicle for our needs. Would recommend her as a sales rep. The next time we need a car we will be seeing her.
Worked with Ms. Stonbraker and it was the best experience I’ve had. Customer service was on point and she made it such a smooth process. 10/10 would recommend!!
enjoyed the experience and enjoyed working with calvin wright, he is very knowledgeable and trust worthy
Eric Twitchell was a great sales rep and very knowledgeable of the product. The whole teams there was great to work with.
I have purchased three vehicles from Jim Hudson Chevrolet and each experience has been nothing short of spectacular! The entire sales staff is always extremely pleasant to work with and the service department always delivers quality and professionalism! I would highly recommend anyone to go there for their next vehicle purchase or service visit!
Go see Jennifer Hall at Jim Hudson Chevrolet. Great place to buy a vehicle and everyone is so friendly. Jennifer went above and beyond for my family.
They were very nice and explained our purchase and everything about our NEW CAR and answered all our questions as well
Jennifer and Jim husband chevorlet is the best Jennifer was very good to work with.
Ben Brooks is always cheerful and friendly every time I drop off my vehicle for service. 5 stars.
Kenneth Moore was amazing and went out of his way to help me get my vehicle fixed, as it broke down on my way from Greenville to Myrtle Beach. He sent me updates on my phone, had the part sent over from another dealership, and set up a free ride to a local restaurant while I waited for my repairs. My friend who accompanied me on this trip said the customer service was so amazing, that she would drive to your dealership to purchase her next car 🚗. She doesn't even own a Chevrolet. I have never had a more ... Read More DealerRater - Aug 27, 2023
We’ve bought 2 cars from Jim Hudson Chevy. Both great cars, and the experience was smooth, fair, and easy. We will use them again when we need a new car. Top notch!
They were very good did a great job would recommend to anyone to buy a car from them
A very pleasant experience buying a car from this dealership. Rebecca is such champ! She was never pushy and just give you the desired professional service you expected as a customer. Prior to coming here, we went to 2 different (popular) dealerships which just gave us nothing but stress and headaches. It is a breeze dealing with honest and nice people. We also want to commend Kevin Montalvo for doing the extra mile and be the hospitable person to assists upon arrival. Overall, great job and kudos to everyone! Thanks! George & Cynthia
Who would ever imagine that buying a car world be a pleasant experience? Not me; but Cassidy, my sales associate, won me over. Taking cues from our conversations, she envisioned precisely what I’d love, even though I didn’t even know myself. One afternoon, she sent me a link to the perfect car (SUV). I test drove it the next day, and it was mine by the end of the week. It’s exactly what I didn’t know I wanted, and I love it! Everyone I have encountered at that dealership has been polite, courteous, and focused on ... Read More DealerRater - May 2, 2023
Great experience! The GSM Dom got me a great deal on my 2021 Chevy blazer and Sly did my financing and took great care of me and got me an awesome rate! Absolutely recommend!!!
The staff greeting was professional also The waiting area is very spacious The free water and coffee is offered to you while you are waiting for your vehicle to be service.
They have had my car for over a week after promising it to me in 24 hours - they are great when you purchase a car- not so great when you need help witht hat SAME car. The service desk is rude and condescending when I have tried to follow up on when I can get the car back and they say they cannot get the part nor loan me a car _NEVER AGAIN.
I started looking for a car shortly after the first of the year. Jim Hudson had the best online prices for what I was looking for. When they initially contacted me I told me I was shopping and didn't want to be pressured or called 100 times a day. They checked in via text about once a week, which was fine by me. I finally found what I was looking for and it was within my price range. The purchase was painless and everyone involved was a pleasure to work with. No pressure, no hassle purchase. Rebecca, Jamie, Sly and ... Read More DealerRater - Feb 27, 2023
Hat's off to everyone at Jim Hudson Chevy. We have been looking for over a year now for a perfect vehicle for my wife. We finally found one here and couldn't be happier. Many thanks to Rickie Ward for all his help in finding this low mileage vehicle. He never gave up in his searching and the vehicle is absolutely beautiful. Also thanks to Travis for making it a very quick and smooth traction. Hands down one of the very best experiences in purchasing a vehicle in all my years. Looking forward to my next purchase here, which ... Read More DealerRater - Jun 19, 2022
Poor management and totally misleading. I would never buy anything from this dealership. I was bought in on false premise
Ricky was friendly and helpful but the so called closer was not no personal service at all , no budging on dealers number and I didn’t get impression he cared about selling.
The guy called the closer, was very pushy and no give on their prices whatsoever
I purchased a 2018 Toyota Tacoma TRD Sport, Jeff Buck was so helpful to me!! My finances was out of state, also Lambo Borgardt worked with my bank and everything ran so smooth!! Ask for Jeff Buck and he will help all that he can!!!
I recently bought a truck from Jim Hudson and overall had a good experience. I would like recognize Tony Trezevant for a great job and making sure that I was completely satisfied with the vehicle. Tony listened to what I was looking for and what I could afford. He didn’t try to pressure me into something or push anything on me.
As part of the Jim Hudson experience they tint the front windows. I noticed there was a long scratch in the tint, so Tony said they would fix it. They did fix it, however in the process of ... Read More DealerRater - Oct 29, 2021
While our visit started out rocky due to one salesperson clearly being new and not fully knowing how to do his job, Joe Roberts stepped in and helped him out and closed the deal with us. He is an excellent salesperson who listens fully and helps his customers to get the vehicle they want that meets their desires and needs. Dominic is a friendly and interactive general sales manager. Lambo is a finance manager who does his job well by probing for all the information he needs to get the best financing at the lowest rate without having your credit ... Read More DealerRater - Sep 23, 2021
I always service my vehicle at Jim Hudson Chevy. They always do a great job and are very friendly.
I took my Chevy Trax in on July 26 and they replaced a bad emissions sensor gasket ($745), which should have solved my problems, right??
Wrong!
A few days later I almost got stranded in Atlanta because my check engine light came on, and so brought it back to the Dealer on August 14, and they kept it for another week and they replaced a faulty Turbo ($2,184.20).
I got the trax back and drove it home on August 20, and the engine started doing the same thing that it has been doing since July, when I brought it in the first time!!!
These guys ... Read More DealerRater - Aug 23, 2021
Smooth as silk. In and out. Did exactly what was asked.
I had my 2098 Avalanche serviced on Tuesday. I am absolutely satisfied with the service department. I stopped going there when it was Stivers. It is once again a top notch dealership. Service techinitions have always been fantastic. Especially Tom Silvera.
Our sales representative, Erich Twitchell, was knowledgeable about the car we were considering and courteous. He and the entire sales team treated us well. The discomfort usually associated with auto sales was mitigated by these folks. Great job.
I had the pleasure of getting my recall ECM fixed on my Chevrolet Malibu here last Saturday. When I walked in we were greeted promptly in the service department. We were spoke to by every employee that passed by me and my son. We were offered bottled water while we wait and even had the best free coffee in their waiting room. Me snd my son even walked to the sales center and were greeted there as well. I would purchase my next vehicle here based solely on how we were treated. I have been to several car dealerships in ... Read More DealerRater - May 14, 2021
Great service department. I get both of my vehicles serviced here and they always do a great job. They are also very friendly every time I come in for service.
Would not suggest online buying. We were promised everything and delivered very little. Car was not detailed, had to take it to dealership day after delivery.
Absolutely horrible service Department! Damaged my rims on my Hot Wheels Camaro 50th Anniversary Edition, only 2500 made. No response from General Manager when called
The service department is the worst!!!!!!!! The management down to the techs are really bad! Once you bring it to the dealers attention they still do nothing about the problem! It always your fault! I will do my best to not return to this dealer.
I purchased my first car from this dealership and have been a regular customer since then with no issues. Recently had to purchase another used vehicle; I had to take it in for service 1 month after purchasing. I am very disappointed with the quality of service I received. 1. I was without my car for 1wk 2. I had to call to get an update on the vehicle, at that time I was told that one of the issues had been fixed.......it wasn't because the tire sensors are still not linked properly. 3. The car still making the same noise that ... Read More DealerRater - Mar 30, 2020
The experiment is ok depending in who you dealing with. Some be trying to overcharge or give in need service to increase the price.ok
Great fast oil change. A little pricey. $134.00, and the Car oil change timer wasn’t reset. And the complimentary car was nice. I still had to wipe off missed spots and dry the whole car off. Other than that, everyone was courteous.
Terrible service department. They make appointments and don't bother to look at your vehicle. I have had multiple bad expeiences at this service center. I will not be returning.
This dealership is great and i enjoyed my experience here. Customer service is good, i felt welcomed and they really helped me find the car that i wanted and fits me.
Very professional and courteous. The service was quick for it to be on a Saturday when most people will bring their vehicles to be serviced.
Xan Smythe my salesman approached me offering his assistant. I explained what SUV I wanted and where I must have my monthly payment. I arrived at the dealership at 9:00am and walked out by noon with my new 2020 Traverse RedLine. Xan Smythe was very knowledgeable about the product and great people skills. Great deal!!
Service was awesome, enjoy bring my vehicle here. Service is alway 5 stars. My vehicle always come out perfect and everything is done perfect awesome
This is third trip to the service department in 5 days.... Hopefully the 3rd time is the charm.....rating may improve if they fix it this time.
The only problem I have with the Dealership is about my oil changes.
I'm disabled and it's hard to get to your business. Over 2 hrs. round trip. Why can't I have my oil changed at a Chevy Dealer 7 miles from my home and fax the proof to you? I know several people that have and continue to do so.
I had to remain in bed for 3 days after my last 2 changes. I don't have anyone to take care of this.
I'm a recent widow and this is a hardship on me.
Thanks for any support ... Read More DealerRater - Mar 10, 2020
We went for our first oil change and they were great! We just moved to the are all the way from Boston and drove down here. We didn’t have an appointment but they accommodated us and fit us right in.
You and your employees did an awesome job on my vehicle thank for all you do may God continue to bless you and yourself. Keep up the outstanding work
Although the selection of the type of car we were looking for was limited at this dealership, they went above and beyond to find it at another dealership.
I got a great great deal from Stivers Automotive group twice and the staff there was very pleasant to deal with. I would highly recomend.
Stivers provides good service. I have purchased several cars from Calvin. He always provides great customer service and remembers all his customers. Goes out of his way to make sure you are satisfied with your purchase.
Well at first I wasn't happy because of the late response to my phone calls but Nikki in service showed her professional customer service skills and made me a happy customer. Everything went great got my brake recall done oil changed all in 1 day. Thank you Shivers Chevrolet
The dealership head great customer service. Jim Smith found exactly what we wanted and Asher exceeded our needs and desires when it came down to financing. The overall experience was the best I've ever had at a dealership.
Sales rep and finance manager were great to work with. Got a great vehicle with a good warranty. I highly recommend them to all who want a great deal with great customer service.
Service Department was unsatisfactory.
1. Waiting room is not inviting, looks like crap. No coffee was made that whole morning.
2. The Advisor was complaining that they are always short on mechanic's on the weekends and see as much vehicles as they do during the week. Even told me that management is aware but refuses to do anything about it.
3. A customer went and inquired about her vehicle to my Advisor "Steven Fair" to get a update. She stated that she had a appointment and wanted to know why her vehicle has not been looked at yet. Steven "... Read More DealerRater - Mar 3, 2020
The sales manager, Mr. Bowers, is the best. I shared concerns with him and he helped tremendously. He answered my questions and listened to concerns I had about the sales process of the car. I even contacted him early on a Saturday morning before he came in to work. He told me what time he would be arriving at work and was there when I arrived. He checked my car out to make sure I was good for the weekend. He has excellent customer service!
I've had a terrible experience with the service department. Im not even going to talk about how hard it is to even speak to someone on the phone to make an appointment. I made an appointment for Friday 2/28 for an oil change and diagnostic for error codes on my car. When I dropped my car off, they said they were so overwhelmed with cars that they can't do a diagnostic. I'm thinking, " that's fine,I'll just schedule another appointment just for the diagnostic." They ask me to leave my car there, which doesnt ... Read More DealerRater - Mar 2, 2020
Not a great experience. My vehicle took 6 weeks to fix for warranty work. Blame was placed on GM strike. The strike ended over 2 months prior to arrival at the shop. Communication was not good and my vehicle still feels like it is not the same as it was before the issue. Will not purchase a vehicle from Stivers nor will I use the service department. They made me feel like they were too big to take care of a customer that didn’t buy from then. Even if I did buy from them I don’t feel like they would ... Read More DealerRater - Mar 2, 2020
The whole experience was awful! I have purchased a lot of cars but this by far has been the worse. 2.5 months later and I am still trying to get issues resolved. They are unprofessional and completely incompetent of processing a error free sale! DO NOT BUY HERE!
Our experience with the Stivers Chevrolet service department was absolutely horrible. We had an 8am appointment for repairs scheduled on a Wednesday morning. The car was dropped off at that time. At 4pm, we had not gotten a call so my husband called the service department. He was told that they had not been able to look at our car that day, despite having an appointment, and that someone would call him the next day with an update. The following day, Thursday, no one had called by 4pm so my husband called the service department. He was told that the ... Read More DealerRater - Feb 27, 2020
Your dealership is where I've been getting my car serviced since I purchased it but that may change after this last experience. I had an appointment for 10 AM on Tuesday so I dropped car off at 8:30 AM hoping that would expedite things a little. I waited all day for someone to call me and let me know that my car was ready but no one ever called. So, between 4 PM and 4:30 I called a couple of times and left a message but no one ever called me back. At 4:30 PM. I got my colleague to take me to the ... Read More DealerRater - Feb 27, 2020
Great Management and attention to detail!!! If things are not they way you want, they will do their best to accommodate and also get you the best deal they can.
Couldn't have asked for a better experience. From the time I walked in the door until the moment I drove away. They made it fun.
Mr. Victor, was very helpful and would recommend him to anyone because is customer service was fantastic. I also referred Mysisterfriend and my sister and my brother all of them purchase cars from him. Keep of the go work. I love my two car I purchase from him also.
I was very pleased with salesman Ricky Ward, only problem was my new truck had a scratch never fixed after Ricky tried to have it done !! That was a problem for me !
They are very professional, polite and helpful with any questions you may have. Keep you informed on the progress being made. I would recommend anyone to get their Chevrolet here.
Need better organization for informing customers about their vehicle. No information could be provided for my vehicle for at least three days and would have been longer if I did not go up there and my vehicle is still there after (7) seven days. Costing me a Rental vehicle bill $650.00. Sent tow truck to pick up vehicle and was not ready for pick up. This has been a traumatizing experience having to pay everyone... Diagnostic tests was $151.00 including tax. No discount for have to wait 3 days.